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We’d Love to Hear from You!

Whether you have a question, need styling advice, or just want to say hello, we’re here for you. Drop us a message, and we’ll get back to you as soon as possible.

Contact details:
Email: hey@amatri.in

Text us: ‪+91 9116964050‬

Customer Love Hours:
Monday to Friday: 10 AM – 6 PM (IST)
Saturday: 10 AM – 2 PM (IST)

Quick FAQs:
For quick answers, don’t forget to check our FAQs page—your question might already be covered!

Social Love:
Follow us on Instagram, Facebook, and Pinterest for the latest updates, style inspo, and a little peek behind the scenes.

Drop us a message.

Free Shipping

At Amatri, we believe your pieces should reach you with ease and care. Here’s what you need to know:

Most of our orders are shipped within 2 business days of purchase, pending availability and credit verification. Once your order is shipped, we estimate you will receive your order within 3-7 business days of its ship date depending on where you're located.

Domestic Orders (India)
We offer Free Express Shipping anywhere across India! Because your style shouldn’t have to wait. You'll receive the order within 3-7 days

International Orders
For our global lovers, international shipping is available and will be calculated at checkout. Please note that any customs and duties will be the customer’s responsibility, as these are country-specific charges outside our control. You'll receive the order within 10-15 days

NOTE: We partner with reliable and trusted delivery partners - FedEx, Delhivery, DHL to ensure safe and secure shipping. However, some external variables are not under our control and may lead to delays in special circumstances - climate & environment

We’re here to make sure your order arrives as smoothly as possible. Have questions? Just reach out to hey@amatri.in —we’re happy to help!

7 Days Easy Exchange

Read our exchange policy here.

We’re sad it wasn’t love at first sight, but don’t worry—we’ve got options to make sure you find your perfect match.

Currently, we offer exchanges only. If your product isn’t the right size or fit, you can exchange it under the following terms:

Eligibility for Exchange:

Items must be returned in their original, unworn, and unused condition, with tags intact and in the original packaging.
Proof of purchase or payment receipt is required for processing exchanges.

How to Initiate an Exchange:

Please contact us to initiate an exchange request before returning any item. Exchanges sent without prior notification will not be processed.
The exchange request must be made within 7 days of receiving your product.
Customers are responsible for the shipping costs of the returned item.

If Your Desired Size is Unavailable:

You may select another product of equal value.
Alternatively, store credit will be issued, which will be valid for 6 months from the issue date.

Sale Items:

Items purchased during a sale or promotional event are not eligible for exchange.

Damages and Issues:

We carefully inspect every order, but if you receive an item that is defective, damaged, or incorrect, please contact us within 24 hours of delivery. Claims made after this period may not be processed.

Order Cancellation:

Orders cannot be canceled once they are dispatched.
If your order is still processing and has not yet been dispatched, you may request a cancellation.

For any questions or concerns, don’t hesitate to reach out to us at hey@amatri.in - We’re here to help you find your perfect fit!

Wear With Pride

Being naked is the #1 most sustainable option. We’re #2.

Proudly Made in India, every piece you buy isn’t just about looking good—it’s about making a choice you can feel good about. Each item is desirable by design and thoughtful in the making, crafted to make you feel as beautiful on the inside as you look on the outside.

Why it Matters
Our fabrics are carefully chosen to be sustainable, skin-friendly, hypoallergenic, and irresistibly soft. Every piece is crafted by our skilled karigars, made with 100% pure love and 200% pure intention. By using a fully local supply chain, we keep our carbon footprint as light as possible, supporting our communities while caring for the planet.

Less Waste, More Purpose
We believe in creating only what’s needed, so we keep limited stock to minimize waste. And we go a step further—all fabric scraps are donated to a local NGO, where they’re transformed into handcrafted items, giving every bit of material a second life.

When you choose Amatri, you’re choosing feel-good fashion with a purpose. Thank you for making a difference, one beautiful piece at a time.

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